CHOC is one of only 12 children’s hospitals in the nation and just two in the state to be named a 2015 Leapfrog Top Hospital. In episode No. 48 of CHOC Radio, Dr. James Cappon, CHOC’s chief quality and patient safety officer, offers insight about the coveted award and the hospital’s ongoing commitment to the highest standards of patient safety and care. In addition, he addresses the importance of parents and patients partnering with the care team.
The Leapfrog Hospital Survey is considered the gold standard for comparing hospitals’ performances in the areas of safety, quality and efficiency. It’s focused on a nationally standardized and endorsed set of measures by which participants benchmark each other. In this poadcast, Dr. Cappon shares CHOC’s reasons for participating in the rigorous survey, as well as CHOC’s organizational-wide commitment to patient safety.
In addition, Dr. Cappon helps parents understand how safety is part of the fabric at CHOC; what drives physicians and staff to continue to push the limits of what is possible; and what parents can do to partner with their child’s care team to advance safe, quality care. He also lets parents know what questions they should never be afraid to ask.